Privacy policy

Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.

Controller

auraNexus.ai

Oliver Range

Augustinusstraße 11a

50226 Frechen

Phone: +49 (0) 2234 4351436

E-mail: [email protected]

2. Hosting

This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur. The personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

We have concluded a data processing agreement (DPA) with our hoster. IONOS privacy policy.

3. General information and mandatory information

Privacy Policy

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Note on the responsible party

The responsible party for data processing on this website is the controller named above.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Storage period

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided that we have no other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.

Your rights

You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to have this data corrected, blocked or deleted. You also have the right to restrict processing and the right to data portability. You can contact us at any time for this purpose and for further questions on the subject of data protection.

Right to lodge a complaint with the competent supervisory authority

In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia, Kavalleriestr. 2-4, 40213 Düsseldorf.

4. Data collection on this website

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. We use both technically necessary cookies and analysis cookies.

Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. They are necessary for the proper operation of the website.

Analysis cookies (e.g. for Google Analytics) are only set with your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. The lawfulness of the data processing carried out until the revocation remains unaffected.

We use Complianz (Complianz BV, Netherlands) to manage your cookie consent. The tool stores your consent decision locally in your browser and allows you to adjust your preferences at any time. Complianz privacy policy.

Contact form and e-mail

If you contact us via contact form or e-mail, your details including the contact details you provide will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6 para. 1 lit. f GDPR).

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Newsletter

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you. Registration takes place using the double opt-in procedure: After you register, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register with someone else’s e-mail address.

The processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time, for example by clicking on the unsubscribe link in each newsletter issue. The lawfulness of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes remain unaffected.

5. External services

WhatsApp

We offer a WhatsApp chat for contacting us. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a company of Meta Platforms Inc.

When using it, your message, telephone number and other metadata are transmitted to WhatsApp and processed on servers in the EU and in the USA. The data transfer to the USA is based on the EU-U.S. Data Privacy Framework.

The use is based on your consent (Art. 6 para. 1 lit. a GDPR), which you grant by actively starting the chat. WhatsApp privacy policy.

Chatbot (Voiceflow)

On this website, we use a chatbot based on Voiceflow. The provider is Voiceflow Inc., 65 Front Street West, Toronto, ON M5J 1E6, Canada.

When using the chatbot, your entries (text messages) and technical data such as IP address, browser type and timestamp are transmitted to Voiceflow servers and processed there. The data may also be transferred to the USA. Canada has an adequacy decision from the EU Commission.

The use is based on your consent (Art. 6 para. 1 lit. a GDPR), which you grant by actively starting the chat. Alternatively, the processing is based on our legitimate interest in efficient customer communication (Art. 6 para. 1 lit. f GDPR). Voiceflow privacy policy.

Calendly

We use Calendly for scheduling appointments (Calendly LLC, 3423 Piedmont Road NE, Atlanta, GA 30305, USA). When booking, your entered data (name, e-mail address, possibly further information) is transmitted to Calendly and processed there.

The data transfer to the USA is based on the EU-U.S. Data Privacy Framework. The legal basis for the processing is your consent (Art. 6 para. 1 lit. a GDPR), which you grant by actively using the booking tool. Calendly privacy policy.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyse your user behaviour on our website. Various usage data such as pages accessed, time spent, operating systems used and the origin of the user are recorded. This data may be summarised by Google in a profile.

We use Google Analytics with the IP anonymisation function. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA.

The data transfer to the USA is based on the EU-U.S. Data Privacy Framework. The use of Google Analytics is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time.

Google privacy policy.

Google Maps

This website uses Google Maps to display maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When using Google Maps, data such as your IP address and your location are transferred to Google servers. This data may also be transferred to the USA. The data transfer to the USA is based on the EU-U.S. Data Privacy Framework.

The use of Google Maps is in the interest of an appealing presentation of our online offers and easy findability of our location (Art. 6 para. 1 lit. f GDPR). Google privacy policy.

Google reCAPTCHA

This website uses Google reCAPTCHA v3 to protect against spam and abuse. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When using it, data such as your IP address and your user behaviour are transmitted to Google. This data may also be transferred to the USA. The data transfer to the USA is based on the EU-U.S. Data Privacy Framework.

The use is based on our legitimate interest in protecting our website from abusive automated spying and spam (Art. 6 para. 1 lit. f GDPR). Google privacy policy.

LinkedIn

Links to LinkedIn are integrated on our website. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

If you click on a LinkedIn link, you will be redirected to the LinkedIn platform. Data may be transmitted to LinkedIn. LinkedIn privacy policy.

6. SSL encryption

For security reasons and to protect the transmission of confidential content, this page uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Status: January 2026

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